Opportunities not to be missed

So today my CILIP Update drops through the letterbox and delivers several interesting articles, but of particular interest are pages 43-45 'Opportunities not to be missed' highlighting the benefits of social media. I thought this was a particularly timely article with regards to 23 Things. I have positive experience of my public libary (Newcastle Libraries) using social media, I follow their fan page on Facebook, receive their newletter via email and read their blog, whilst I suspect they do more I haven't actively looked to see just how far they embrace Library 2.0, but I can honestly say that they seem to be keen on social media, as a patrons perspective, they do it rather well!